Accessibility information
⚠️ Note: this article has been revised to reflect Transit's latest update (Transit 6.0) which includes some major changes and new features. This update is being rolled out progressively and may not yet be available to all users. To check for updates:
- iOS: open the App Store > scroll down to "Available Updates" > tap the "Update" button next to Transit.
- Android: open the Google Play Store > tap your profile icon > select "Manage apps & device" > tap "See details under "Updates available" > tap "Update" next to Transit.
For an overview of what's new, check out our quick start guide for Transit 6.0!
Here's what this article covers:
- About accessibility information
- Enable accessibility information
- Identify wheelchair accessible departures and stops
- Navigate your trip with VoiceOver and TalkBack
- Report missing or inaccurate accessibility information
About accessibility information
When accessibility information is available, Transit displays whether vehicles and stops are wheelchair accessible.
Enable accessibility information
Tap the gear icon at the top left of the main screen.
Scroll down to "Getting around" and tap "On the sidewalk".
Scroll down to "Step-free accessibility" and select "Show accessibility info" to display whether vehicles and stops are wheelchair accessible. To surface results in the trip planner that are exclusively accessible, select "Show accessible trips first".
You can also manage this and additional accessibility features by scrolling down to "Preferences" and tapping "Settings and accessibility".
Scroll down to "Accessibility". You’ll see additional customization options like "Minimize walking" and "Show line colors".
Identify wheelchair accessible departures and stops
For each route, the main screen displays both whether (A) the vehicle for the next upcoming departure and (B) the closest stop are wheelchair accessible.
Tap on a route for more information. Accessibility icons at the bottom of each ETA card show which upcoming departures are wheelchair accessible. Scroll down the stop list to check which stops along the route are wheelchair accessible.
To check more departures, swipe left through the ETA cards and tap "More departures". The full schedule screen indicates whether the upcoming departures from your selected stop are wheelchair accessible.
Navigate your trip with VoiceOver and TalkBack
For blind or visually impaired users, Transit is compatible with screen readers like VoiceOver (iOS) and TalkBack (Android). To navigate your screen, select an element, wait for it to be read aloud, then double-tap to select it. Information such as route names, stops, and trip duration are condensed into clear sentences to optimize your experience.
You can also tap GO to navigate with step-by-step audio instructions throughout your journey, including when your stop is approaching.
Report missing or inaccurate accessibility information
Most of the time, it’s your local transit agency’s responsibility to add or update the accessibility information for their routes and stops. That’s because the accessibility information displayed in Transit is pulled directly from your local transit agency’s publicly available data.
Unfortunately, not all public transit agencies provide accessibility information, and it’s not always updated in a timely manner. If you notice missing or inaccurate accessibility information, we recommend contacting your local transit agency directly.
- You can search for your local transit agency’s contact information in our directory here: https://transitapp.com/support/search-agencies?lang=en
Otherwise, you can also contact Transit. Tap or click here to find out how.