Scan-to-Pay with a Digital Wallet and Regular Tickets

In some cities, riders can pay their fare on the bus with scan-to-pay, or with fares available for purchase in the app.

Are you a regular rider? Simply tap your phone every time you ride and take advantage of fare capping once you’ve spent the equivalent of a daily or monthly pass. For occasional riders, individual fares are the way to go - purchase tickets with just a few simple steps.

Note: Fare capping is not available for RTC Las Vegas.

With Transit, you can add value, purchase fares, scan your pass, and check out your transaction history to keep track of your travels.

Here's what this article covers:

Add Value to your Account

In your city, there are two ways of paying your way with Transit: you can add value to your account to take advantage of fare-capping (best for regular riders), or purchase a ticket in the app using your account balance or credit card (best for occasional riders).

If you add value to your account, you can use it to make fare purchases, and use it for scan-to-pay (fare capping).

Note: There are different ways to add value to your account. You can use your payment card, or load with cash at a ticket machine. The steps will differ slightly depending on the method, but you can always switch and use both methods.

  1. On your home screen, tap Buy:
  2. Tap Pay with QR code:
  3. Tap Pay with your mobile phone to add money to your account:
  4. Follow the steps to sign in to your Transit account or to create a new account. If it's your first time purchasing fares in that city, you'll be asked to choose your fare type.

Pro tip: you will always be able to update your fare type in the settings later.

Add Value Using a Credit Card

  1. If you just created a new account and you would like to pay using your credit/debit card, enter your payment information and tap Save:
  2. Select the value you'd like to add to your account or enter a custom amount. Confirm your purchase by tapping Proceed to payment and then Place order:

    3. Pro tip: If you’d like to use Apple Pay or Google Pay to pay for your ride, just tap on your payment method before completing your purchase to use it. You can learn more in this article.

  3. Choose to ride now or later.

You are now ready to hop on board! 🎉 Your receipt will be sent by email for your records.

Add Value Using a Ticket Machine

  1. After signing in or creating a Transit account, tap Other payment options:
  2. Use the barcode on your phone to load money using the vending machine.
  3. Follow the steps on the machine to add value to your account.

For Regular Riders

Pay for your Ride

To pay your fare, just click on Ride now on the ticketing bar on the main screen and scan your code on the bus. This will also show you your balance and let you easily add more funds, no matter what payment method you use.

Note: While it is possible to scan your code offline, you won't be able to see your updated balance until you're back online.

Check your Balance and Change your Traveller Type

  1. Tap the gear icon on the main screen:
  2. Tap the card displaying your balance:
  3. Here you will be able to change your fare type and/or add more funds:

Check your Transaction History

Within Transit, you can see the past 6 months of your transaction history: your past scans, when you last added value to your account and check when you accumulated enough value to get fare capped.

  1. Tap on the gear icon in the top-left corner of the screen.
  2. Scroll down to find your agency under "Accounts":
  3. Tap Transaction history:
  4. Here, you can switch between the tabs to either see all account activity, or see when you added value, or all your ride activity.

You'll be able to scroll through and see when you were fare capped and for which type of pass.

For Occasional Riders

Buy a Fare or Ticket

  1. On your home screen, tap Buy ticket:
  2. Tap Buy tickets or passes:
  3. Choose your ticket type, accept the ticket rules and choose the number of tickets you need:
  4. Follow the steps to sign in to your Transit account or to create a new account.

Warning: Tickets bought through Transit cannot be transferred to any other apps, and tickets bought on other ticketing apps cannot be transferred to Transit.

Pay for your Ticket

Pay using your credit card
  1. If you just created a new account and you would like to pay using your credit/debit card, choose Use payment card:
  2. If you want to add more tickets to your purchase, you can either tap on the ticket type you just selected or Add another ticket:
  3. Tap Proceed to payment then Place order:

    4. Pro tip: If you’d like to use Apple Pay or Google Pay to pay for your ride, just tap on your payment method before completing your purchase to use it. You can learn more in this article.

  4. Choose to activate your ticket now or later:

You are now ready to hop on board! 🎉 Your receipt will be sent by email for your records.

Pay Using your Digital Wallet
  1. After signing into or creating a Transit account, tap Add value to wallet:
  2. If you would like to add value with your credit card, choose the amount you would like to add or enter a custom amount.

    Note: You can also add value to your account using cash with the following options if available in your city:

    • To add value using your agency's ticket kiosks or at your agency Transit center, tap Add value at kiosk (or Add value at transit center) and follow the steps on the machine. Contact your local agency for kiosk locations or for more information.
    • You can also add value using VanillaDirect or VIDAPAY, if available.
  3. Tap Place order to pay for the value you would like to add your account:
  4. You will see a message on your screen confirming that the value has been added to your digital wallet. To continue with your ticket purchase, tap Complete ticket purchase:
  5. If you want to add more tickets to your purchase, you can either tap on the ticket type you just selected or Add another ticket:
  6. Tap Proceed to payment then Place order. Make sure you have selected the correct payment method.
  7. Choose to activate your ticket now or later:

You are now ready to hop on board! 🎉 Your receipt will be sent by email for your records.

Use a Ticket

Note: Although the purchase of a ticket requires you to be online, you may activate a purchased ticket offline.

  1. Tap the gear icon at the top left of the main screen.
  2. In the "Transit fares" section, choose the pass or ticket you want to use and tap Activate next to the pass. Make sure to only activate shortly before you board!

    Note: To activate multiple tickets, tap Activate for each one individually. When you show your pass, you'll be able to switch between all activated tickets.

  3. When you board, tap Show to display the activated pass to the driver using your phone.
  4. If you have multiple activated tickets, you can tap the arrows at the bottom of the screen to show all your passes:

Pro-tip: You can tap Details at the bottom right of the screen to check the expiration of your ticket, along with other useful information.

Check your Transaction History

Within Transit, you can see the past 6 months of your transaction history: the tickets you've paid for and used and when you last added value to your account.

  1. Tap on the gear icon in the top-left corner of the screen.
  2. Scroll down to find your agency under "Accounts":
  3. Tap Transaction history:
  4. Here, you can switch between the tabs to either see all account activity, or see when you added value, or all your ride activity:

Manage your Payment Method

  1. After choosing your tickets, tap the Payment method section at the bottom of the screen:
  2. Tap Manage cards:
  3. You can then delete your card by tapping the bin icon 🗑 or you can tap Enter a new payment card to replace the current one. If you choose to enter a new card, note that the previous one will be deleted as we can only store one card at a time. When you're finished, press Done:
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