Get Help with your Tickets

To get help with your passes and tickets, contact the customer service department of your local transit agency. They can access your account information and will be able to help.

Choose your city below to get your local agency's contact information.

Canada

Alberta

Calgary Transit (Calgary, AB): call 403-268-1969 or myfare@calgary.ca
Roam Transit (Banff, AB): submit an online inquiry

Ontario

Milton Transit (Milton, ON): submit an online inquiry
Niagara Region Transit (Niagara Region, ON): call 1-833-678-5463 or submit an online inquiry
York Region Transit (York Region, ON): email TransitInfo@york.ca

New Brunswick

Saint John Transit (Saint John, NB): call 506-658-4700 or email SJTransitCustomerService@saintjohn.ca

Quebec

Société des transports de Rimouski (Rimouski, QC): submit an online inquiry
Société des transports de Montréal (Montréal, QC): submit an online inquiry

Saskatchewan

Saskatoon Transit (Saskatoon, SK): call 306-975-3100

United States

Arizona

Mountain Line (Flagstaff, AZ): call +1 928-779-6624

California

AC Transit (Oakland, CA): submit an online inquiry
Banning Connect (Banning, CA): call +1 916-654-1987
Big Blue Bus (Santa Monica, CA): call +1 310-451-5444 or submit an online inquiry
City of Simi Valley Transit (Simi Valley, CA): call (805) 583-6456 or submit an online inquiry
FAST (Fairfield and Suisun, CA): call (707) 422-2877
The Garibaldi (Avalon, CA): call (310) 510-0220
GetBus (Bakersfield, CA): email webcontact@getbus.org or submit an online inquiry
Gold Coast Transit District (Oxnard, CA): call +1 805-483-3959
Kern Transit (Kern County, CA): call 800-323-2396
Omnitrans (San Bernardino, CA): call (800) 966-6428 or submit an online inquiry
Redwood Coast Transit Authority (Del Norte County, CA): call (707) 464-6400
San Joaquin RTD (Stockton, CA): call (209) 943-1111 or submit an online inquiry
Santa Clarita Transit (Santa Clarita, CA): call (661) 294-1287 or submit an online inquiry
SolTrans (Vallejo/Benicia, CA): leave a comment or access the help center here
SunLine Transit Agency (Palm Springs, CA): call +1 760-343-3451
The S (Modesto, CA): call +1 209-521-1274
Turlock Transit (Modesto, CA): call (209) 668-5600 or submit an online inquiry
Vine Transit (Napa Valley, CA): submit an online inquiry

Colorado

RTD (Denver, CO): call +1 303-299-6000 or submit an online inquiry
NECALG - Prairie Express/County Express Bus Service (Sterling, CO): call (970) 867-9409

Connecticut

Norwalk Transit: call (203) 852-0000 or email Info@norwalktransit.com

CT Transit
- Hartford: call 860-525-9181 or submit a comment.
- New Haven: call 203-624-0151 or submit a comment.
- Stamford: call 203-327-7433 or submit a comment.
- Waterbury: call 203-753-2538 or submit a comment.
- New Britain/Bristol: call 860-525-9181 or submit a comment.
- Meriden/Walllingford: call 203-753-2538 or submit a comment.

Florida

Collier Area Transit - CAT (Naples, FL): email rideCAT@colliercountyfl.gov
JTA (Jacksonville, FL): call (904) 630-3181 or email customer-svc@jtafla.com
Miami-Dade Transit (Miami-Dade county, FL): view contact options here
StarMetro (Tallahassee, FL): call +1 850-891-5200

Georgia

CAT (Savannah, GA): email info@catchacat.org

Illinois

MTD (Champaign-Urbana, IL): submit an online inquiry

Iowa

380 Express (Iowa): call (319)-362-0375 or email info@380express.com

Indiana

CityBus of Greater Lafayette (Lafayette, IN): call (765) 742-7433 or submit an online inquiry
South Bend Public Transportation Corporation (Transpo) (South Bend, IN): email businfo@sbtranspo.com

Kansas

Flint Hills Area Transportation Agency - aTa Bus (Manhattan, KS): submit an online inquiry

Kentucky

GO BG Transit (Bowling Green, KY): call (270) 782-3162

Maryland

RTA Central Maryland: call 1-800-270-9553, email RTAmobilityservices@transitRTA.com or submit an online inquiry

Michigan

The Ride (Ann Arbor, MI): submit an online inquiry

Minnesota

DTA (Duluth, MN): call 218–722-7283 or submit an online inquiry
Rolling Hills Transit (Rochester, MN): call 1-800-528-7622 or email rhtbus@semcac.org
Tri-CAP Transit Connection (Morrison, MN): call (320) 251-1612 or 1-888-765-5597, submit an online inquiry, or email at general@tricap.org
Morris Transit (Morris, MN): call 320-589-1000 or email transit@ci.morris.mn.us
SMART (Albert Lea, MN): call 855-762-7821 or submit an online inquiry.
Otter Express (Fergus Falls, MN): call 218-998-3002 or 1-866-998-3002

Missouri

The Bus (Springfield, MO): call (417) 831-8782 or submit an online inquiry
St. Louis Metro: call 1-314-982-1406 or 1-618-271-7879, or email customerservice@metrostlouis.org

Nevada

RTC (Southern Nevada): call 1-702-228-RIDE (7433) or submit an online inquiry

New York

Nice Bus (Nassau County, NY): submit an online inquiry
NFTA-Metro (Buffalo, NY): call 1-716-855-7211 or email info@nfta.com
RTS (Rochester, NY): submit an online inquiry

Ohio

COTA (Columbus, OH): call 614-228-1776 or submit an online inquiry
Greater Dayton RTA: call (937) 425-8300 or email customerservice@greaterdaytonrta.org
Agencies participating in EZ Fare:
- Akron METRO RTA: call 1-330-762-0341 or 1-800-227-9905
- BCRTA: call 1-513-785-5237 or 1-855-42-BCRTA, or email request@butlercountyrta.com
- Cincinnati Bell Connector: call 1-513-632-7699 or email customerservice@go-metro.com
- GCRTA (Cleveland RTA): call 216-356-3700
- Laketran: call 1-888-525-3872 or email laketran@laketran.com
- MCPT: call 1-330-723-9670 or 1-844-722-3800, or 1-800-750-0750 (TDD)
- GO Metro (Cincinnati and Hamilton County): call 1-513-632-7575 or email customerservice@go-metro.com
- PARTA: call 1-330-678-7745
- Sandusky Transit System: call 1-419-621-8462
- SARTA: call 1-330-477-2782 (opt #2)
- SEAT Transit: submit an online inquiry
- TANK: call 1-859-331-8265 or email info@tankbus.org
- TARTA: call 1-419-243-RIDE (7433); TTY users should contact 7-1-1 or 1-800-750-0750
- WRTA: call 1-330-744-8431 or 1-877-845-9782

Oklahoma

EMBARK (Oklahoma City, OK): call +1 405-235-7433

Oregon

Columbia Area Transit (Hood River County, OR): call +1 541-386-4202
Sunset Empire Transportation (Astoria, OR): call 503-861-7433 or email questions@ridethebus.org

Pennsylvania

LANTA (Allentown, PA): call 888-253-8333 or submit an online inquiry
CAT (Harrisburg, PA): email info@cattransit.com or submit an online inquiry
Pittsburgh Regional Transit (Pittsburgh, PA): call 412-442-2000 or submit an online inquiry
rabbittransit (York, PA): email info@rabbittransit.org or submit an online inquiry

South Carolina

The COMET (Columbia, SC): submit an online inquiry

Tennessee

Kingsport Area Transit Service (Kingsport, TN): call (423) 224-2613

Texas

Via (San Antonio, TX): call (210) 362-2020 or submit an online inquiry

Utah

UTA (Salt Lake City, UT): call (801) 743-3882, email rideuta@rideuta.com, or submit an online inquiry.

Washington

Clallam Transit (Clallam County, WA): call 800-858-3747 or email info@clallamtransit.com
Pierce Transit (Tacoma, WA): call (253) 581-8000 or submit an online inquiry

Wyoming

START Bus (Jackson Hole, WY): call 307-733-4521 or submit an online inquiry