Get Help with your Tickets
To get help with your passes and tickets, contact the customer service department of your local transit agency. They can access your account information and will be able to help.
See also:
Choose your city below to get your local agency's contact information.
Canada
Alberta
- Banff, AB - Roam Transit: submit an online inquiry
- Calgart, AB - Calgary Transit: call 403-268-1969 or myfare@calgary.ca
New Brunswick
- Saint John, NB - Saint John Transit: call 506-658-4700 or email SJTransitCustomerService@saintjohn.ca
Ontario
- Milton, ON - Milton Transit: submit an online inquiry
- Niagara Region, ON - Niagara Region Transit: call 1-833-678-5463 or submit an online inquiry
- York Region, ON - YRT: email TransitInfo@york.ca
Quebec
- Montréal, QC - Société des transports de Montréal: submit an online inquiry
- Rimouski, QC - Société des transports de Rimouski: submit an online inquiry
Saskatchewan
- Saskatoon, SK - Saskatoon Transit: call 306-975-3100
United States
Arizona
- Flagstaff, AZ - Mountain Line: call +1 928-779-6624
California
- Avalon, CA - The Garibaldi: call (310) 510-0220
- Bakersfield, CA - GETBus: email webcontact@getbus.org or submit an online inquiry
- Banning, CA - Banning Connect: call +1 916-654-1987
- Benicia & Vallejo, CA - SolTrans: leave a comment or access the help center here
- Del Norte County, CA - Redwood Coast Transit Authority: call (707) 464-6400
- Fairfield & Suisun, CA - FAST: call (707) 422-2877
- Kern County, CA - Kern Transit: call 800-323-2396
- Modesto, CA - The S: call +1 209-521-1274
- Modesto, CA - Turlock Transit: call (209) 668-5600 or submit an online inquiry
- Napa Valley, CA - Vine Transit: submit an online inquiry
- Oakland, CA - AC Transit: submit an online inquiry
- Oxnard, CA - Gold Coast Transit District: call +1 805-483-3959
- Palm Springs, CA - SunLine Transit Agency: call +1 760-343-3451
- San Bernardino, CA - Omnitrans: call (800) 966-6428 or submit an online inquiry
- Santa Clarita, CA - Santa Clarita Transit: call (661) 294-1287 or submit an online inquiry
- Santa Monica, CA - Big Blue Bus: call +1 310-451-5444 or submit an online inquiry
- Simi Valley, CA - City of Simi Valley Transit: call (805) 583-6456 or submit an online inquiry
- Stockton, CA - San Joaquin RTD: call (209) 943-1111 or submit an online inquiry
Colorado
- Denver, CO - RTD: call +1 303-299-6000 or submit an online inquiry
- Sterling, CO - NECALG (Prairie Express/County Express Bus Service): call (970) 867-9409
Connecticut
- Norwalk, CT - Norwalk Transit District: call (203) 852-0000 or email Info@norwalktransit.com
- CT Transit:
- Hartford, CT: call 860-525-9181 or submit a comment.
- Meriden/Walllingford, CT: call 203-753-2538 or submit a comment.
- New Britain/Bristol, CT: call 860-525-9181 or submit a comment.
- New Haven, CT: call 203-624-0151 or submit a comment.
- Stamford, CT: call 203-327-7433 or submit a comment.
- Waterbury, CT: call 203-753-2538 or submit a comment.
Florida
- Jacksonville, FL - JTA: call (904) 630-3181 or email customer-svc@jtafla.com
- Miami-Dade County, FL - Miami-Dade Transit: view contact options here
- Naples, FL - Collier Area Transit (CAT): email rideCAT@colliercountyfl.gov
- Tallahassee, FL - StarMetro: call +1 850-891-5200
Georgia
- Savannah, GA - Chatham Area Transit Auhtority (CAT): email info@catchacat.org
Illinois
- Champaign-Urbana, IL - MTD: submit an online inquiry
Indiana
- Lafayette, IN - CityBus of Greater Lafayette: call (765) 742-7433 or submit an online inquiry
- South Bend, IN - South Bend Public Transportation Corporation (Transpo): email businfo@sbtranspo.com
Iowa
- Iowa City, IA - 380 Express: call (319)-362-0375 or email info@380express.com
Kansas
- Manhattan, KS - Flint Hills Area Transportation Agency (aTa Bus): submit an online inquiry
Kentucky
- Bowling Green, KY - GO BG Transit: call (270) 782-3162
Maryland
- Columbia, MD - RTA Central Maryland: call 1-800-270-9553, email RTAmobilityservices@transitRTA.com or submit an online inquiry
Michigan
- Ann Arbor, MI - The Ride: submit an online inquiry
Minnesota
- Albert Lea, MN - SMART: call 855-762-7821 or submit an online inquiry
- Duluth, MN - DTA: call 218–722-7283 or submit an online inquiry
- Fergus Falls, MN - Otter Express: call 218-998-3002 or 1-866-998-3002
- Morris, MN - Morris Transit: call 320-589-1000 or email transit@ci.morris.mn.us
- Morrison, MN - Tri-CAP Transit Connection: call (320) 251-1612 or 1-888-765-5597, submit an online inquiry, or email at general@tricap.org
- Rochester, MN - Rolling Hills Transit: call 1-800-528-7622 or email rhtbus@semcac.org
Missouri
- Springfield, MO - The Bus: call (417) 831-8782 or submit an online inquiry
- St. Louis, MO - Metro: call 1-314-982-1406 or 1-618-271-7879, or email customerservice@metrostlouis.org
Nevada
- Southern Nevada,NV - RTC: call 1-702-228-RIDE (7433) or submit an online inquiry
New York
- Buffalo, NY - NFTA: call 1-716-855-7211 or email info@nfta.com
- Nassau County, NY - Nice Bus: submit an online inquiry
- Rochester, NY - RTS: submit an online inquiry
Ohio
- Columbus, OH - COTA: call 614-228-1776 or submit an online inquiry
- Dayton, OH - Dayton RTA: call (937) 425-8300 or email customerservice@greaterdaytonrta.org
- Agencies participating in EZ Fare:
- Akron, OH - METRO RTA: call 1-330-762-0341 or 1-800-227-9905
- Butler County, OH - BCRTA: call 1-513-785-5237 or 1-855-42-BCRTA, or email request@butlercountyrta.com
- Canton, OH - SARTA: call 1-330-477-2782 (opt #2)
- Cincinnati, OH - Cincinnati Bell Connector: call 1-513-632-7699 or email customerservice@go-metro.com
- Cincinnati, OH - TANK: call 1-859-331-8265 or email info@tankbus.org
- Cincinnati and Hamilton County, OH - GO Metro: call 1-513-632-7575 or email customerservice@go-metro.com
- Cleveland, OH - GCRTA: call 216-356-3700
- Kent, OH - PARTA: call 1-330-678-7745
- Lake County, OH - Laketran: call 1-888-525-3872 or email laketran@laketran.com
- Medina County, OH - MCPT: call 1-330-723-9670 or 1-844-722-3800, or 1-800-750-0750 (TDD)
- Sandusky, OH - STS: call 1-419-621-8462
- Toledo, OH - TARTA: call 1-419-243-RIDE (7433); TTY users should contact 7-1-1 or 1-800-750-0750
- Youngstown, OH - WRTA: call 1-330-744-8431 or 1-877-845-9782
- Zanesville, OH - SEAT: submit an online inquiry
Oklahoma
- Oklahoma City, OK - EMBARK: call +1 405-235-7433
Oregon
- Astoria, OR - Sunset Empire Transportation: call 503-861-7433 or email questions@ridethebus.org
- Hood River City, OR - Columbia Area Transit: call +1 541-386-4202
Pennsylvania
- Allentown, PA - LANTA: call 888-253-8333 or submit an online inquiry
- Harrisburg, PA - CAT: email info@cattransit.com or submit an online inquiry
- Pittsburgh, PA - Port Authority: call 412-442-2000 or submit an online inquiry
- York, PA - rabbittransit: email info@rabbittransit.org or submit an online inquiry
South Carolina
- Columbia, SC - The COMET: submit an online inquiry
Tennessee
- Kingsport, TN - Kingsport Area Transit Service: call (423) 224-2613
Texas
- San Antonio, TX - Via: call (210) 362-2020 or submit an online inquiry
Utah
- Salt Lake City, UT - UTA: call (801) 743-3882, email rideuta@rideuta.com, or submit an online inquiry.
Washington
- Clallam County, WA - Clallam Transit: call 800-858-3747 or email info@clallamtransit.com
- Tacoma, WA - Pierce Transit: call (253) 581-8000 or submit an online inquiry
Wyoming
- Jackson Hole, WY - START Bus: call 307-733-4521 or submit an online inquiry