Get Help with your Tickets
To get help with your passes and tickets, contact the customer service department of your local transit agency. They can access your account information and will be able to help.
Choose your city below to get your local agency's contact information.
See also:
Canada:
- Calgary Transit (Calgary, AB): myfare@calgary.ca or call 403-268-1969
- Roam Transit (Banff, AB): submit an online inquiry
- Saskatoon Transit (Saskatoon, SK): call 306-975-3100
- Société des transports de Rimouski (Rimouski, QC) : submit an online inquiry
- Milton Transit (Milton, ON): submit an online inquiry
- Niagara Region Transit (Niagara Region, ON): call 1-833-678-5463 or submit an online inquiry
- York Region Transit (York Region, ON): email TransitInfo@york.ca
United States:
Arizona:
- Mountain Line (Flagstaff, AZ): call +1 928-779-6624
California:
- AC Transit (Oakland, CA): submit an online inquiry
- Banning Connect (Banning, CA): call +1 916-654-1987
- Big Blue Bus (Santa Monica, CA): 1-310-451-5444 or submit an online inquiry
- City of Simi Valley Transit (Simi Valley, CA): submit an online inquiry or call (805) 583-6456
- FAST (Fairfield and Suisun, CA): call (707) 422-2877
- The Garibaldi (Avalon, CA): call (310) 510-0220
- GetBus (Bakersfield, CA): email webcontact@getbus.org or submit an online inquiry
- Gold Coast Transit District (Oxnard, CA): call +1 805-483-3959
- Kern Transit (Kern County, CA): call 800-323-2396
- Omnitrans (San Bernardino, CA): call (800) 966-6428 or submit an online inquiry
- Redwood Coast Transit Authority (Del Norte County, CA): call (707) 464-6400
- San Joaquin RTD (Stockton, CA): call (209) 943-1111 or submit an online inquiry
- Santa Clarita Transit (Santa Clarita, CA): call (661) 294-1287 or submit an online inquiry
- SolTrans (Vallejo/Benicia, CA): submit an online inquiry
- SunLine Transit Agency (Palm Springs, CA): call +1 760-343-3451
- The S (Modesto, CA): call +1 209-521-1274
- Vine Transit (Napa Valley, CA): submit an online inquiry
Colorado:
- RTD (Denver, CO): 1-303-299-6000 or use RTD's online customer comment form
- NECALG - Prairie Express/County Express Bus Service (Sterling, CO): call (970) 867-9409
Florida:
- JTA (Jacksonville, FL): email customer-svc@jtafla.com or call (904) 630-3181
- StarMetro (Tallahassee, FL): call +1 850-891-5200
Georgia:
- CAT (Savannah, GA): email info@catchacat.org
Illinois:
- MTD (Champaign-Urbana, IL): submit an online inquiry
Iowa:
- 380 Express (Iowa): email info@380express.com or call (319)-362-0375
Indiana:
- CityBus of Greater Lafayette (Lafayette, IN): call (765) 742-7433 or submit an online inquiry
- South Bend Public Transportation Corporation (Transpo) (South Bend, IN): email businfo@sbtranspo.com
Kansas:
- Flint Hills Area Transportation Agency - aTa Bus (Manhattan, KS): submit an online inquiry
Kentucky:
- GO BG Transit (Bowling Green, KY): call (270) 782-3162
- RTA Central Maryland: call 1-800-270-9553, email RTAmobilityservices@transitRTA.com or submit an online inquiry
Michigan:
- The Ride (Ann Arbor, MI): submit an online inquiry
Minnesota:
- DTA (Duluth, MN): submit an online inquiry or call 218–722-7283
- Rolling Hills Transit (Rochester, MN): email rhtbus@semcac.org or call 1-800-528-7622
- Tri-CAP Transit Connection (Morrison, MN): call (320) 251-1612 or 1-888-765-5597, submit an online inquiry, or email at general@tricap.org
- Morris Transit (Morris, MN): call 320-589-1000 or email transit@ci.morris.mn.us
- SMART (Albert Lea, MN): call 855-762-7821 or submit an online inquiry.
- Otter Express (Fergus Falls, MN): call 218-998-3002 or 1-866-998-3002
Missouri:
- The Bus (Springfield, MO): call (417) 831-8782 or submit an online inquiry
- St. Louis Metro: call 1-314-982-1406 or 1-618-271-7879, or email customerservice@metrostlouis.org
Nevada:
- RTC (Southern Nevada): 1-702-228-RIDE (7433) or submit an online inquiry
New York:
- Nice Bus (Nassau County, NY): submit an online inquiry
- NFTA-Metro (Buffalo, NY): call 1-716-855-7211 or email info@nfta.com
- RTS (Rochester, NY): submit an online inquiry
Ohio:
- COTA (Columbus, OH): submit an online inquiry or call 614-228-1776
- Greater Dayton RTA: email customerservice@greaterdaytonrta.org or call (937) 425-8300
- Agencies participating in EZfare:
- Akron METRO RTA: call 1-330-762-0341 or 1-800-227-9905
- BCRTA: call 1-513-785-5237 or 1-855-42-BCRTA, or email request@butlercountyrta.com
- Cincinnati Bell Connector: call 1-513-632-7699 or email customerservice@go-metro.com
- GCRTA: call 216-356-3700
- Laketran: call 1-888-525-3872 or email laketran@laketran.com
- MCPT: call 1-330-723-9670 or 1-844-722-3800, or 1-800-750-0750 (TDD)
- Go Metro (Hamilton County): call 1-513-632-7575 or email customerservice@go-metro.com
- PARTA: call 1-330-678-7745
- Sandusky Transit System: call 1-419-621-8462
- SARTA: call 1-330-477-2782 (opt #2)
- SEAT Transit: submit an online inquiry
- TANK: call 1-859-331-8265 or email info@tankbus.org
- TARTA: call 1-419-243-RIDE (7433); TTY users should contact 7-1-1 or 1-800-750-0750
- WRTA: call 1-330-744-8431 or 1-877-845-9782
Oklahoma:
- EMBARK (Oklahoma City, OK): call +1 405-235-7433
Oregon:
- Columbia Area Transit (Hood River County, OR): call +1 541-386-4202
- Sunset Empire Transportation (Astoria, OR): call 503-861-7433 or email questions@ridethebus.org
Pennsylvania:
- LANTA (Allentown, PA): call 888-253-8333 or submit an online inquiry
- CAT (Harrisburg, PA): email info@cattransit.com or submit an online inquiry
- Pittsburgh Regional Transit (Pittsburgh, PA): call 412-442-2000 or submit an online inquiry
- rabbittransit (York, PA): email info@rabbittransit.org or submit an online inquiry
South Carolina:
- The COMET (Columbia, SC): submit an online inquiry
Tennessee:
- Kingsport Area Transit Service (Kingsport, TN): call (423) 224-2613
Texas
- Via (San Antonio, TX): call (210) 362-2020 or submit an online inquiry
Utah
- UTA (Salt Lake City, UT): call (801) 743-3882, email rideuta@rideuta.com, or submit an online inquiry.
Washington:
- Clallam Transit (Clallam County, WA): email info@clallamtransit.com or call 800-858-3747
- Pierce Transit (Tacoma, WA): call (253) 581-8000 or submit an online inquiry