Manage your Transit Account

Having a Transit account makes it easier to use the app. You can save key information, access new transport services, and never lose your GO points.

Here's what this article covers: 

Why create a Transit account?

Create a Transit account to...

  • Save app settings (such as home and work locations, or your favourite transit lines) so you pick up right where you left off with Transit if you get a new phone,
  • Back up your GO usage stats and hang on to those sweet, sweet, points — forever 🏆,
  • Store payment information to easily buy transit tickets and bikeshare passes in new cities,
  • Other exciting features, coming soon...
  • Create an account

  • Tap the gear icon: 
  • At the bottom of the screen, tap the white bar with the Transit logo 
  • Enter your email address.
  • Follow the steps to create an account. 
  • Reset your password

    Warning: If you choose to reset your password, credit card information associated with your account will be removed and you will need to re-enter it. Try to remember your password before you proceed with the reset!
  • Enter your email address to sign in to your account. 
  • Select "Forgot your password?" when you are prompted to enter your password then tap Send email:
  • On your phone, check your email for a message from Transit.
  • In the email, tap the Reset Password. The link will open in Transit 
  • Note: You will need to open the link on the phone on which you have Transit installed, within 30 minutes of receiving the email. The link won't work on a desktop or a laptop computer.
  • Follow the steps to reset your password and setup your payment details.
  • Remember your new password! 
  • Sign out of your account

  • Tap the gear icon: 
  • At the bottom of the screen, tap the green Transit bar: 
  • Select Sign out: 
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