Plan a Less-Crowded Trip

In certain cities (where crowding data is available), you can decide if you would like to prioritize less-crowded trips!

Here's what this article covers:

Enable low-crowded trips only

In general, the Trip Planner will pick the most optimal trip, but that doesn't always mean there's enough room for you on board! To avoid this, you have the option to choose one that might be a bit less optimal, but is less crowded.

  • Tap on the gear icon at the top left of the main screen.
  • Scroll down to "My transit options" section then enable "Avoid crowds".
  • Tap "Done" in the top right of the settings screen.
  • The trip planner will then show you trips that are less crowded if there are some available.

During peak times, like rush hour, there may not be available trips that aren’t crowded. In that case, the trip planner would tell you that only crowded trips are available.

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